Dipe Srl (hereinafter referred to as "The Company") and each person concerned (hereinafter referred to as the "customer") when they purchase personal consumer goods (a contract with a consumer).
By placing an order you accept these terms of sale.
The general conditions of sale are subject to change. Conditions are those that are effective upon confirmation of the order by the customer. This also applies to price changes or changes. Conditions are those that are effective upon confirmation of the order by the customer.
This also applies to price changes or changes in the description of the goods.
The offers in the online shop are just a request.
Art.1 Stipulation of the contract
1.1 Place an order
To start an order, click the "Confirm order" button.
By sending the order, the user declares to have the minimum age of 18 years.
1.2 Our confirmation
The answer with all the important information is sent to your e-mail address after the order is processed. On the request we will also send a reply printed to your address. The receipt to send an e-mail or a message.
Afterwards, checking the order and as soon as possible, confirming the acceptance of the order.
Art.2 Right of withdrawal
The customer can make the product for sales or for sale by e-mail.
In order for the Company to accept the returned product, the customer will follow the following procedures:
1. Contact 1Ricambiauto by post or by phone, to communicate the intention to withdraw.
2. Replace the complete and undamaged product in the original packaging.
3. Place the original packaging in another package.
4. Contact the courier of 1Ricambiauto to request the collection of the goods.
5. Return the packaging to the courier
Only after receipt of the return, the Customer will be reimbursed according to his initial payment methods.
For your resonance to be accepted, it is imperative:
That the replacement is perfect in the state. (Not tested, free from assembly traces.)
That the replacement is in its original packaging, without affixing labels or stickers
That the whole is placed in a cardboard of re-dispatch, care for heavy or fragile spare parts, so that the whole is well immobilized.
In the case of a defect of the ordered goods, we guarantee the guarantee of the laws of the law in force (Article 128-135 of the Consumer Code).
The limitation period for warranty claims is 2 years. The period begins with delivery. In the case of the sale of used goods, the warranty period is reduced to one year (art.134 of the Consumer Code).
The warranty period does not start again in the case of repairs or improvements.
We can not be held responsible for the breach of contract due to a major cause, or if the breach has been caused by unforeseen obstacles that make it impossible to execute the contract by reasonable means.
The consumables are excluded from the warranty (batteries, light bulbs, fuses, filters, etc.)
Our products can only be installed on specific systems or systems. It is not considered responsible for the consequences of incorrect installation or installation of unsuitable parts.
Art.4 Retention of ownership
The goods are our property until I have received the full purchase price.
If any provision of these conditions is not necessary, its validity, the validity of the remaining provisions shall not be affected.